General Questions8 How Long Is The Experience? What happened to 13th Floor Columbus? I Lost an Item During My Visit Are There Live Animals Inside? Can I Bring My Bag Into The Haunt? If I Get To Scared What Should I Do?
Miscellaneous3 Can I Wear A Costume? How Many People Can We Have In A Group? Do You Take Credit Cards?
On-Site / Day Of9 Can We Touch The Actors? Will The Actors Touch Us? Can We Take Photos And Videos Inside? Is There Security? Do You Have A Lot Of Strobe Lights? Is The Haunted House ADA Accessible?
Ticketing9 I Tested Positive For Covid. Can I Get A Refund? Can I sell my ticket? What is an Entry Time? Can I change the date or time of my ticket? Do You Offer Refunds Or Exchanges? Are Group Discounts Available?
Who Should Attend3 Can I Go Through If I Have Asthma? Can Pregnant Women Go Through? Is There An Age Limit?
