5 years of fear - Returning This Sept.

PRESALE

Messaging Privacy Policy

This Messaging Program Privacy Policy explains how Fear Columbus collects and uses your information when you participate in our text message marketing (“Messaging Service”). We use Twilio and SimpleTexting as our messaging providers to deliver this service. For these purposes, Twilio and SimpleTexting act as our service providers and data processors under this policy and our main Privacy Policy.

What Information We Collect

  • Contact Info: We collect the phone number and email address you provide when signing up.

  • Messaging Data: We collect your message history and any information contained in your messages.

  • Consent Records: We log how and when you opted in, including consent text and timestamp.

  • Optional Info: If you join a contest, survey, or contact support, we may collect additional details you provide.

  • Cookies & Tracking: We may use cookies or similar tools to personalize messages, like cart reminders or location-based alerts.

How We Use Your Information

  • Deliver and maintain the Messaging Service.

  • Personalize message content based on past interactions or preferences.

  • Analyze message performance to improve service quality.

  • Support and respond to your inquiries.

When We Share Your Information

We may share your data in these situations:

  • With Service Providers: We may disclose data to Twilio, SimpleTexting, and others when needed to deliver our Messaging Service.

  • For Legal Reasons: We may share data when required by law, to enforce our rights, or to help prevent fraud or abuse.

  • Anonymized Data: We may share aggregated, anonymous statistics with partners or for marketing analysis.

Data Security

We protect your information using administrative, technical, and physical safeguards. However, no system is 100% secure, so we cannot guarantee against unauthorized access, and we disclaim liability for unintended disclosures.

Data Retention

We retain your information only as long as needed to operate our Messaging Service or as required by law. We may keep your data to resolve disputes, enforce policies, and comply with retention regulations.

Your Choices & Controls

  • Opt-Out: You can stop receiving messages at any time—just reply to any message with STOP. After you opt out, you’ll receive one confirmation text. Only these keywords are guaranteed to unsubscribe you.

  • Purchase Not Required: You do not need to make a purchase to enroll or opt out.

  • Privacy Policy: By joining our Messaging Service, you also agree to our main [Privacy Policy].