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Privacy Policy

Effective Date: July 31, 2020

Welcome to Francis Frights LLC. of 2605 Northland Plaza Drive Columbus, Ohio 43231 (hereinafter “Fear Columbus,” “we” or “us”) website at http://www.fearcolumbus.com (including all content under the “fearcolumbus.com”, “nightmarecombat.com”, “escapecolumbus.com” or “skysprout.com” domain names, and referred to herein as the “Website“). This notice (“Privacy Policy“) supplements and is included as a part of our Website Terms of Service. By accepting the Website Terms of Service, you also agree to this Privacy Policy.

This Privacy Policy explains our online information collection and use practices, and the choices you can make about the way we use such information. Please take the time to read and understand this Privacy Policy so that you can appreciate how we use your Personal Data (as defined below). AS WE UPDATE THE WEBSITE OR EXPAND OUR SERVICES, WE MAY CHANGE THIS PRIVACY POLICY UPON NOTICE TO YOU, HOWEVER, PLEASE REVIEW IT FROM TIME TO TIME.

This Privacy Policy is subject to the provisions of applicable data protection and privacy laws.

For EEA / UK residents:

If you are resident in the European Economic Area (“EEA”) / United Kingdom, we will comply with the General Data Protection Regulation (“GDPR”) and/or other applicable data protection and privacy laws. For the purposes of the GDPR on the Website, Fear Columbus is a data “Controller” and you are a “Data Subject” with certain protected privacy rights concerning your “Personal Data.”

If you purchase any tickets using the TicketSocket platform, TicketSocket will be a data “Processor” and the Event Host will be the data “Controller”. We do not control this ticketing processor and are not responsible for their privacy statements. When you purchase a ticket, we encourage you to read the privacy policy of the ticketing processor.

“Personal Data” in this Privacy Policy means any information relating to you as a natural person that can be directly or indirectly related to you. Personal Data includes name, email address, ID number, location, household information, online ID, and factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity. Your Personal Data may identify you as a person, and thus is often referred to as Personally Identifiable Information (“PII”) or Personal Information (“PI”). Both PII and PI are included in the term “Personal Data” as used in this Privacy Policy.

Who Collects Your Information On Our Website?

We do. We collect information from you on the Website, and we are responsible for protection of your information.

We have appointed a Data Protection Officer (“DPO”) to manage our privacy obligations. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our Data Protection Officer by emailing info@fearcolumbus.com.

What Information Does Fear Columbus Collect?

A. Requested Information. On various pages on the Website, we may request specific Personal Data about you in order to register you for an account to use our Services, add you to our email list, facilitate payments for and delivery of our Services, or fulfill your requests for information. You may choose not to provide your Personal Data, but then you might not be able to take advantage of some of the features of our Website and Services. We only collect basic Personal Data about you that does not include any special category data (e.g., race, ethnicity, health-related) as defined in the GDPR. Nor do we collect any information about criminal convictions and offenses.

The types of Personal Data we collect and save include:

Contact and account registration information such as name, email address, physical address, date of birth, and phone number;
Financial and transactional information such as bank or credit card information, details about payments to and from you and details of products and Services you have purchased or otherwise obtained from us;
Information that you provide in using our Services, such as information about your customers, their addresses, financial information, and similar content you process through the Services;
Marketing and Communications Data including your email address, your preferences in receiving marketing from us and our third parties and your communication preferences;
Information you provide such as feedback, comments or other messages; and
Technical and usage information collected in our logs. Such information may include standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp.

B. Aggregate Information. We may also collect anonymous, non-identifying and aggregate information such as the type of browser you are using, device type, the operating system you are using, and the domain name of your Internet service provider. Aggregated data may be derived from your Personal Data, but is not itself Personal Data and it cannot be used, either on its own or together with other data, to directly or indirectly reveal your identity.

Why Is My Personal Data Being Collected?

We need to collect your Personal Data so that we can respond to your requests for information / demonstrations or to be added to our emailing lists, and to process your requests for access to accounts and payment for our Services. We also collect aggregate information to help us better design the Website. We collect log information for monitoring purposes to help us to diagnose problems with our servers, administer the Website, calculate usage levels, and otherwise provide services to you. Further details on why your Personal Data are being collected and our legal basis for doing so under GDPR (for EEA/UK residents) are provided in Section 15, below.

How Do We Use the Information We Collect?

A. We use the Personal Data you provide for the purposes for which you have submitted it including:

Responding To Your Inquiries, Feedback and Fulfilling Your Requests. We may use your Personal Data to respond to your inquiries and feedback, and to fulfill your requests for information.
Creating and Maintaining Your User Account. We use your Personal Data to create and maintain an account for you to allow you to purchase and use the Services we make available on the Website.
Subscribing To and Paying For Our Services. We use your Personal Data to add your subscriptions to our Services, and process your payment for these Services.
Purchasing Tickets or Admission to an Event or Venue. We may process your payment details as part of our Services so that you can purchase a ticket.
Participating in Special Promotions.
Communicating With You About Our Services. We may use your Personal Data to send you marketing information about new Services and other items that may be of interest to you.
Sending Administrative Emails. We may use your Personal Data to send you emails to: (a) confirm your account and your other Personal Data, (b) process your transactions to purchase our Services, (c) provide you with information regarding the Website, or (d) inform you of changes to this Privacy Policy, our Terms of Service, or our other policies.

B. We may use anonymous aggregated information that we collect to improve the design and content of our Website, and to enable us to personalize your Internet experience. We also may use this anonymous aggregated information to analyze how our Website is used, analyze industry trends, as well as to enable us to offer new programs or services.

What Are Your Choices Regarding Our Marketing Materials?

We strive to provide you with choices regarding certain Personal Data uses, particularly around marketing and advertising. We will obtain your consent with regard to sending you marketing and advertising materials per GDPR requirements. In general, we will provide a button, checkbox or other means where you affirmatively opt-in to receive marketing emails or other communications from us. You can change your preferences or ask us to stop sending you marketing messages and/or remove your email from our mailing lists by contacting us at info@fearcolumbus.com or by following the instructions within the marketing messages that you have received.

Do We Share Your Personal Data?

In general, we will not share your Personal Data except:

(a) for the purposes for which you provided it;

(b) with your consent;

(c) as may be required by law, for example with our professional advisors, lawyers, insurers, regulators and other authorities, or as we think necessary to protect our organization or others from injury (e.g., in response to a court order or subpoena, in response to a law enforcement agency request, or when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another);

(d) on a confidential basis with persons or organizations with whom we contract, such as our suppliers, to carry out internal site operations or as necessary to render the Services;

(e) with our business partners only in compliance with relevant data protection laws; or

(f) for marketing purposes with your consent with our affiliates including without limitation Sky Sprout, LLC (https://skysprout.com) and any corporate or private sponsors of events hosted at Fear Columbus Haunted House.

We may also share aggregate anonymous information with others, including affiliated and non-affiliated organizations.

Finally, we may transfer your Personal Data to our successor-in-interest in the event of an acquisition, sale, merger or bankruptcy. If a change happens to our business, then the new owners may use your Personal Data in the same way as set out in this Privacy Policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Collection of Information by Others

Our Website may include links that take you to certain third party websites. Please check the privacy policies of these other websites to learn how they collect, use, store and share information that you may submit to them or that they collect.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third Party Tools.

Our Website uses but is not limited to the following third party tools. This list of tools can expand at anytime without notifying or updating this list. This is not intended to be a complete list of all 3rd party tools used.

(a) We use the JotForm tool to assist with our online form creation. Please view the PipeDrive Privacy Policy and GDPR description at the following URLs:

https://www.jotform.com/privacy/

https://www.jotform.com/security/

(b) We use Mailchimp to automate our marketing, email and CRM activities. Please view the Mailchimp Privacy Policy and GDPR description at the following URLs:

https://mailchimp.com/legal/privacy/

(c) We use Airtable to store and organize customer and internal data.

https://airtable.com/privacy

(d) We use Google Drive, Docs and Sheets to process and store customer data.

https://policies.google.com/privacy?hl=en-US

(e) We use Zapier to process data between 3rd party tools.

https://zapier.com/privacy

Children and Young People’s Information

We do not knowingly collect any information from any minors, and we comply with all applicable privacy laws including the GDPR, CCPA, USA Children’s Online Privacy Protection Act (“COPPA”) and associated Federal Trade Commission (“FTC”) rules for collecting Personal Data from minors. Please see the FTC’s website (www.ftc.gov) for more information. If you have concerns about this Website or its Services, wish to find out if your child has accessed our Services, or wish to remove your child’s Personal Data from our servers, please contact us at info@fearcolumbus.com. Our Website will not knowingly accept Personal Data from anyone under 13 years old without consent of a parent or guardian. In the event that we discover that a child under the age of 13 has provided Personal Data to us, we will make efforts to delete the child’s information in accordance with the COPPA. If you believe that your child under 13 has gained access to our Website without your permission, please contact us at info@fearcolumbus.com.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Policy

Because our business needs may change over time, we reserve the right to modify this Privacy Policy. If at any time in the future we plan to use your Personal Data in a way that differs from this Privacy Policy, we will revise this Privacy Policy as appropriate. In the event of a change to our Privacy Policy, we will email the updated policy to the email address that you provided to us. Your continued use of the Website following our notice of changes to this Privacy Policy means you accept such changes.

Our Contact Information

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer via e-mail at info@fearcolumbus.com.

Copyright © Fear Columbus LLC, Francis Frights LLC, and Sky Sprout LLC. All rights reserved. The Website is the property of Francis Frights LLC. and is protected by United States and international copyright, trademark, and other applicable laws. This includes the content, appearance, and design of the Website, as well as the trademarks, product names, graphics, logos, service names, slogans, colors, and designs.