Redeem Your Voucher
Follow the steps below to redeem your tickets if you purchased a voucher.
Redemption INSTRUCTIONS:
We recommend redeeming your tickets a few days before the date you would like to attend. This ensures the availability of tickets for your requested date and time. We can not guarantee availability as most nights sell out in advance.
Vouchers must be redeemed for a specific Date and Arrival Time before you can attend. Vouchers CAN NOT be taken directly to the event and used as tickets. Once you redeem your voucher, you will receive your official tickets with barcodes that can be scanned at the event.
- Locate your voucher codes on your voucher cards.
- Click the “Redeem” button located below these instructions.
- Select the Date and Arrival Time you wish to attend. This is the time you will need to arrive for your visit.
- Select the number of Fast Pass tickets you need to redeem.
You can not upgrade your tickets when redeeming vouchers. - Make sure to select the same number of tickets for your order that matches the number of vouchers purchased.
If you would like to use some of your vouchers for a different day or time, you will simply place a separate order for that date. - Enter each of your voucher code(s) as a Discount code on the checkout page. Note: On a mobile device you will click the Cart icon next to the Complete Order button to open the coupon code entry.
Still Need Help?
Please contact us via email if you need any assistance.
Contact Us Here
Please note, that customer support is not able to redeem your tickets for you and can not help redeem for sold out dates or times. They can assist with answering any questions or help if you are experiencing technical difficulties. Support can not guarantee helping with last minute redemptions due to a larger amount of requests on the day of events.