The Best Ways to Get In Touch
UNDER NO CIRCUMSTANCES SHOULD YOU BE REACHING OUT TO US ON SOCIAL MEDIA, OUR PERSONAL EMAILS, OR PERSONAL PHONE NUMBERS.
Make sure to use your resources first! They’re all provided for a reason. Completely nothing personal, but we will not answer the same questions that have already been answered for you through resources such as this cast website and email. This is to ensure we’re staying as efficient as possible and able to be attentive to the rest of the team. Thank you so much!
We will be available to assist you during the following hours.
Monday – Friday
9am – 6pm
(Only During Operational Days)
Our entire core team has access to this account, so you can email this one directly and the right one of us will respond to you. In order to keep everything in one place, this is the account we will all be using to respond. If you have a more personal question or concern, you can use this email to reach out to us with the name of the person you’re trying to reach and the correct person can contact you more privately from there.
Please use this phone number to reach us before and during operational hours. You can call, text, and leave voicemails at this number. It will direct your call accordingly during business hours. This phone number should be used to get in touch if you’re running late or need call off last minute.
Please also pass this number along to anyone who may need to reach you while you’re in the attractions. It will direct their call to us and we’ll be able to take action from there.
If you are calling off for a date in the future, you need to use the call off request form found on the home page.
If calling off day of, please use either the staff phone number or email. Day of call offs need to be in no later than 4 hours prior to your call time. Obviously very last minute things do come up, but please don’t wait until 30 minutes past call time to call off when you’ve known you can’t come in all day. Just be proactive with us. so we can be proactive with staffing.