Event Lead
Duties and Responsibilities
General
As the Event Staff Lead at Fear Columbus Haunted House, you will be in charge of all things Event Staff! Read below for a breakdown of all responsibilities.
Event Lead
- Places Event Staff each night
- You may work with the Staff Coordinator for scheduling on Haunt Scheduler
- You will be in charge of updating the board in the Event Hub with positions
- Assigns Opening and Closing tasks to Event Staff each night
- Coordinates Sign Ups for Setup and Tear Down Help
- Communicating with ALL staff (not just event) with enough notice if extra hands are needed
- Sign Up Sheets
- Uses Email or Staff Phone Number in order to contact Staff
- Overseeing all Event Staff
- Opening Tasks
- During Operating Hours
- Closing Tasks
- Communicating what each position entails and being knowledgable about each position
- Leading in Operational Setup and Teardown
- Ensuring all Opening Tasks are completed each night
- Following up with Staff members if a task is not done and getting them back on track or completing the task yourself
- Completing the Opening Checklist and submitting it once it’s done
- Ensuring all Event Staff is doing their job and in their positions during operational hours
- Ensuring all Opening Tasks are completed each night
- Following up with Staff members if a task is not done and getting them back on track or completing the task yourself
- Completing the Opening Checklist and submitting it once it’s done
- Working with guests during operational hours to handle comments or concerns
- Being able to handle issues such as ticketing problems
- Communicating any needs in a timely manner
- Ensuring that all procedures and protocols are being followed exactly as they are enforced by Nick and Jess