Ticketing 9 Do I Need To Print My Tickets? Are There Discounts For Children? Can We Go Through Again? Are Group Discounts Available? Do You Offer Refunds Or Exchanges? Can I change the date or time of my ticket? What is an Entry Time? Can I sell my ticket? I Tested Positive For Covid. Can I Get A Refund?
General Questions 8 What Are Your Hours? How Much Are Tickets? If I Get To Scared What Should I Do? Can I Bring My Bag Into The Haunt? Are There Live Animals Inside? I Lost an Item During My Visit What happened to 13th Floor Columbus? How Long Is The Experience?
Who Should Attend 3 Is There An Age Limit? Can Pregnant Women Go Through? Can I Go Through If I Have Asthma?
On-Site / Day Of 9 How Long Is The Wait In Line? Do You Charge For Parking? Is The Waiting Area Inside? Is The Haunted House ADA Accessible? Do You Have A Lot Of Strobe Lights? Is There Security? Can We Take Photos And Videos Inside? Will The Actors Touch Us? Can We Touch The Actors?
Miscellaneous 3 Do You Take Credit Cards? How Many People Can We Have In A Group? Can I Wear A Costume?
